Jordan

Jordan

Partly Free
47
100
A Obstacles to Access 14 25
B Limits on Content 18 35
C Violations of User Rights 15 40
Last Year's Score & Status
51 100 Partly Free

Overview

Internet freedom in Jordan is undermined by the arrests and prosecutions of online journalists, activists, and social media users for criticism of the government; the blocking of news sites; and a number of laws that penalize legitimate expression online. Access to the internet has improved significantly in recent years, although concerns about state surveillance of online activity persist.

Jordan is a monarchy in which the king plays a dominant role in politics and governance. Parliament’s lower house is elected, but the electoral system continues to put the opposition at a disadvantage despite recent reforms, and the chamber wields little power in practice. The media and civil society groups are hampered by restrictive laws and government pressure.

Key Developments

June 1, 2018 – May 31, 2019

  • During the coverage period, nearly 50 news websites were blocked by the Media Commission for failure to obtain a license (see B1).

  • Disruptions to Facebook Live occurred under murky circumstances during protests held between December 2018 and January 2019. While the government denied blocking the platform, a technical report determined that it had been “temporarily interfered with.” Facebook Live was a key tool for activists during demonstrations throughout 2018 (see B3 and B8).

  • While direct bans on reporting about certain government investigations were imposed during the coverage period, coordinated campaigns to manipulate information were not observed (see B5).

  • Beginning in March 2019, numerous activists were arrested and prosecuted for their social media posts (see C3).

  • New regulations for licensing ride-hailing apps imposed in May 2018 required such companies to provide judicial and security services direct access to their servers and data during the reporting period. Moreover, a court order is not necessary to obtain such information (see C6).

 

A Obstacles to Access

Soaring mobile broadband access has improved internet penetration rates in recent years, though geographic and socioeconomic disparities in access persist. Disruptions to Facebook Live occurred during protests at the end of 2018 and beginning of 2019. New regulations issued in 2017, which were expected to improve competition among fixed-line service providers, had a limited impact during the coverage period.

A1 0-6 pts
Do infrastructural limitations restrict access to the internet or the speed and quality of internet connections? 56

Jordan’s internet infrastructure improved significantly after telecommunications providers launched 4G LTE services in recent years. More than 90 percent of Jordan’s population is now covered by 4G LTE infrastructure, and download and upload speeds nearly tripled between 2015 and 2017.1

According to the Telecommunications Regulatory Commission (TRC), the sector regulator, approximately 9.1 million Jordanians had access to the internet as of the fourth quarter of 2018, for a penetration rate of 88.8 percent. The TRC also reported that the mobile penetration rate was 85 percent in the fourth quarter of 2018, with more than 8.7 million mobile subscribers. The majority of Jordanians use the internet on their phones: 95.6 percent of all internet subscriptions were mobile broadband subscriptions at the end of 2018, with the number of fixed-line subscriptions steadily decreasing.2

In December 2018, the mobile service provider Orange Jordan announced that it had invested 60 million Jordanian dinars ($84.6 million) into doubling its network coverage and improving infrastructure. According to the company’s CEO, its recently expanded fiber networks will enable Jordan to develop into a regional information and communication technologies (ICT) hub.3

A2 0-3 pts
Is access to the internet prohibitively expensive or beyond the reach of certain segments of the population for geographical, social, or other reasons? 13

Internet access varies based on socioeconomic status, gender, and geography. The taxation of mobile internet service is considered a key barrier to access, particularly for low-income individuals.1

The most recently available annual survey conducted by the Department of Statistics found that in 2017, 10.5 percent of respondents cited high costs as a reason for not accessing the internet, up from 8.5 percent in 2016. The survey also showed that cost impedes access more in rural areas, where 17.3 percent of residents do not access the internet due to the price of service, compared to 9.5 percent in urban areas.2 However, prices for internet service have dropped in recent years due to competition, despite the fact that the sales tax on internet service increased from 8 percent to 16 percent in 2017.3

The monthly price for a 1 TB home broadband subscription with Zain was 23 dinars ($32) in 2019, excluding the 16 percent sales tax.4 Monthly mobile internet prices range from 2 dinars ($3) for a 600 MB plan to 8 dinars ($11) for a 34 GB plan.5

According to 2016 data from the Pew Research Center, there is a “real and pervasive” demographic divide among internet users in Jordan. While 75 percent of individuals between 18 and 34 years of age use the internet, only 57 percent of those older than 35 are internet users. The digital divide is even starker according to education level: 96 percent of people with “more education” use the internet, while only 41 percent of Jordanians with “less education” are internet users. The report also highlighted how income affects internet access, with 80 percent of high-income individuals using the internet, compared to 50 percent of low-income individuals.6

The Economist Intelligence Unit’s 2019 Inclusive Internet Index found a slight gender gap in internet and mobile phone access. Women’s access to the internet exceeds men’s by 5.1 percent, while men’s mobile phone access is 6.9 percent higher than women’s.7

The mobile service providers Zain8 and Umniah9 both offer access to Facebook’s Free Basics initiative,10 which provides free access to a limited number of websites under a zero-rating plan known as Facebook Flex.

A3 0-6 pts
Does the government exercise technical or legal control over internet infrastructure for the purposes of restricting connectivity? 46

The government exercises some control over the internet infrastructure to restrict connectivity and access to social media platforms. Around the time of protests against austerity measures between December 2018 and January 2019, live streaming through Facebook Live was reportedly disrupted on a number of occasions, particularly during the demonstrations. The government denied responsibility for the disruptions, attributing the anomalies to a technical error by Facebook.1 However, many social media users maintained that the authorities were behind the disruption (see B3 and B8).2

Starting in 2015, the government ordered internet service providers (ISPs) to block access to messaging apps on days that secondary school students sit for their national exam (Tawjihi).3 In 2018, the number of blocked apps reached seven, including WhatsApp, Messenger, Twitter, and Instagram. The restrictions are confined to locations near examination halls and limited to the time period surrounding the exams.4

Voice over Internet Protocol (VoIP) services are restricted by some ISPs. In 2016, the TRC blocked an attempt by Jordanian mobile service providers to impose fees on the use of VoIP services.5 However, providers then blocked users from making free or inexpensive calls using services like WhatsApp and Viber, while Messenger, Telegram, and Skype remained accessible.

Orange Jordan remains the landing party for the FLAG FEA submarine cable,6 the only east-west cable that serves Jordan.7 However, a number of providers, like Damamax and LinkDotNet, have independent international connectivity.8 International connectivity is also provided via terrestrial connections from neighboring countries as an alternative to submarine cables. In 2015, the Regional Cable Network (RCN) was launched to provide a high-capacity terrestrial fiber network from Fujairah in the United Arab Emirates to Amman,9 an addition to the established JADI (Jeddah-Amman-Damascus-Istanbul) link in operation since 2010.10

A4 0-6 pts
Are there legal, regulatory, or economic obstacles that restrict the diversity of service providers? 36

Licensing of telecommunications providers and ISPs is regulated by the TRC. Article 20 of the Telecommunications Law requires providers to secure a license in order to establish, operate, and administer telecommunications networks and provide telecommunications services.1 For an ISP, the initial license fees are 30,000 dinars ($42,000).2

Generally, licenses are awarded “to all qualified applicants.” The law provides “objectively justifiable reasons not to grant licenses,” such as national security restrictions, scarce resources, technical limitations, and “when award of the license would lead to an anticompetitive environment in the market.”3

Three mobile service providers dominate the market: Umniah (a subsidiary of Batelco Bahrain), Zain, and Orange Jordan.4 Each provider controls more than 30 percent of the market. Orange Jordan is 51 percent owned by Orange SA of France, with the remaining shares divided between Jordan’s Social Security Corporation, Noor Telecommunications, and others.5 In 2018, the MoICT confirmed that the government had no intention to license a fourth mobile service provider.6

After rejecting two international providers, the government awarded Zain Jordan the rights to introduce 4G LTE mobile services to the market, which it launched in 2014. In 2015, Orange Jordan was awarded the second 4G license for $100 million.7 Also in 2015, a third 4G license was granted to Umniah for an equivalent price.8 In 2017, FRiENDi, Jordan’s only mobile virtual network provider and part of Virgin Mobile Middle East and Africa, suspended its operations due to financial losses.9

The market power of the largest telecommunications provider, Orange Jordan, has been diluted in recent years. Orange’s de facto monopoly on the international gateway and local backbone has been eroded by competitive terrestrial international connectivity and new fiber-optic backbones established by other providers.10 In addition, long-awaited regulations to enforce full local loop unbundling (LLU) were issued by the TRC in 2017,11 six years after the move was first announced, and were expected to introduce more competition to the fixed-line sector by forcing Orange to open up its networks to other providers. However, according to a TRC report released after the coverage period, LLU “has not been implemented effectively,” limiting competition.12

A5 0-4 pts
Do national regulatory bodies that oversee service providers and digital technology fail to operate in a free, fair, and independent manner? 14

The TRC, the sector regulator, does not always operate in an independent manner. It is governed by the Telecommunications Law and defined as a “financially and administratively independent juridical personality.”1 Nonetheless, it is accountable to the MoICT, which was created in 2002 to drive the country’s ICT development.2 The TRC’s board of commissioners and chairperson are appointed upon nomination by the prime minister based on the recommendation of the ICT minister.3 The Telecommunications Law endorses free-market policies and governs licensing and quality assurance.4

B Limits on Content

Nearly 50 unlicensed news sites were blocked during the coverage period, while access to Facebook Live, a key tool used in protests held throughout 2018, was interrupted under murky circumstances. News outlets removed content during the reporting period, while self-censorship remained pervasive. Direct bans on reporting about certain government investigations continued.

B1 0-6 pts
Does the state block or filter, or compel service providers to block or filter, internet content? 36

State censorship of independent online media continued during the coverage period. In March 2019, the Media Commission blocked Al-Urdunyya, an opposition news site based outside Jordan, a few hours after its launch, because it did not have a license. The owners were not notified of the decision. In February 2019, 45 other news websites that had failed to obtain a license were also blocked.1

The online publication 7iber became inaccessible for 12 hours in July 2018. In a short statement published on the outlet’s Twitter account, the editors publicly asked the government to determine the entity responsible for the block, as no order was apparently issued by the government.2

In 2017, The Media Commission reissued an order to block access to the local LGBT+ online magazine My.Kali, after an Islamist member of Parliament, Dima Tahboub, requested an inquiry into the site.3 The site had previously been blocked in 2016. It remained inaccessible at the end of the coverage period.

In 2013, 291 news sites were blocked by the Media Commission after a nine-month grace period following the passage of a 2012 amendment to the Press and Publications Law (PPL) (see B3). Most have since applied for licenses in order to restore access to their sites, though by April 2019, the number of licensed news sites numbered only 86 (see B6).4

B2 0-4 pts
Do state or nonstate actors employ legal, administrative, or other means to force publishers, content hosts, or digital platforms to delete content? 14

State pressure on editors of news sites and online activists to delete content is common.

In December 2018, the Facebook page of the Al Wakeel News site removed a post containing a doctored image of Leonardo da Vinci’s the Last Supper that had provoked widespread indignation. In the doctored painting, Turkish celebrity chef Nusret Gökçe, also known as Salt Bae, sprinkles salt on Christ’s food. The website’s publisher, Mohammed al-Wakeel, apologized and said the post was the result of a mistake by a trainee editor.1 However, al-Wakeel was later arrested for the post (see C3).

In August 2018, the website of the Al-Rai newspaper deleted an opinion piece criticizing government efforts to restore relations with the Syrian regime, less than an hour after publication. Al-Rai does not frequently challenge the government’s positions, and analysts confirmed that the removal was due to pressure from “unnamed entities.”2

  • 1. Zoie O’Brian, “Journalist is arrested in Jordan for publishing altered image of The Last Supper that had Salt Bae seasoning Jesus's food,” Daily Mail Online, December 10, 2018, https://dailym.ai/2Wl1FSa.
  • 2. “For only an hour and banned from publishing in the government newspaper Al Rai,” Raialyoum [in Arabic,] August 27, 2018, http://bit.ly/2HQGqno.

B3 0-4 pts
Do restrictions on the internet and digital content lack transparency, proportionality to the stated aims, or an independent appeals process? 14

Restrictions on the internet and digital content sometimes lack transparency and proportionality. The apparent sporadic blocking of Facebook Live around protests in late 2018 and early 2019 (see A3), in addition to 7iber’s inaccessibility in July 2018, raised concerns about the lack of transparency in blocking procedures.

During the protests between December 2018 and January 2019 in the Fourth Circle in Amman, social media users reported that they were unable to access live streaming from Facebook Live. However, users could access Facebook Live when protests were not taking place. The minister of ICT stated that the internet was not blocked in the Fourth Circle area, claiming that the speed of video uploads was reduced by the excessive load on the network on weekends. The minister also added that blocking the internet requires an official lawful order to be sent to telecommunications providers.1 However, a joint technical report from the Open Observatory of Network Interference (OONI) and the Jordan Open Source Association, analyzing the period between December 20, 2018 and January 10, 2019, found that “Facebook Live Stream was temporarily interfered with during the protests.”2

Officially, the blocking of news websites is carried out according to the PPL, amended in 2012, which stipulates that news websites need to obtain a license from the Media Commission or face blocking. An electronic publication is defined as any website “with a specific web address on the internet which provides publishing services, including news, reports, investigations, articles, and comments, and chooses to be listed in a special register maintained at the Department, pursuant to instructions issued by the Minister for this purpose.”3 Articles 48 and 49 enable the head of the Media Commission (previously named the Press and Publications Department) to block any website for failing to obtain a license or, more broadly, for violating Jordanian law. The law’s expansive definition of a news website could be interpreted to include almost all Jordanian and international websites, blogs, portals, and social networks.

The 2012 amendments to the PPL increased the liability of intermediaries for content posted on news sites, leaving outlets potentially responsible for readers’ comments. Clause 3 of Article 49 states that both the editors-in-chief and the owners of online publications are legally responsible for all content posted to their sites.4 Moreover, websites must keep a record of all comments for six months after initial publication and refrain from publishing any “untruthful” or “irrelevant” comments.5

B4 0-4 pts
Do online journalists, commentators, and ordinary users practice self-censorship? 24

The majority of Jordanian journalists continue to practice self-censorship, as shown in the annual survey on media freedoms conducted by the Amman-based Center for Defending the Freedom of Journalists (CDFJ). According to the survey covering 2018, released after the coverage period, a staggering 92 percent of journalists said they practiced self-censorship, down from 94 percent in 2017.1 When asked about taboo topics in the 2017 survey, 92 percent said they avoided criticizing the armed forces, a decrease from the previous year, and 94.5 percent stated they feared criticizing the royal court.2

According to the 2017 CDFJ survey, the percentage of respondents who believed that media professionals avoided discussing sex-related topics increased in 2017, reaching 84.7 percent, the highest level in eight years. Avoidance of religious issues decreased slightly from 2016 to 80.4 percent; the assassination of writer Nahed Hattar by a religious extremist and threats from such extremists against journalists were the main causes of the higher percentage in 2016, the survey noted.

B5 0-4 pts
Are online sources of information controlled or manipulated by the government or other powerful actors to advance a particular political interest? 24

The online information landscape continues to be limited by direct bans on reporting on certain topics, particularly during sensitive or tense events. For instance, in October 2018, the prosecutor general in the Jordan Valley district of Southern Shounah issued a gag order restricting reporting on an investigation into the deaths of schoolchildren who were killed in a flash flood near the Dead Sea.1 In December 2018, the State Security Court attorney general issued a media ban to “protect the secrecy of the investigation” into a corruption case related to tobacco.2

Since the second half of 2016, two gag orders limiting independent coverage about the armed forces and the king have been enforced. All media outlets, including those that publish online, are banned from reporting news about the king and the royal family unless it is obtained from official bulletins released by the Royal Hashemite Court.3 The Media Commission also bans publication of any reports about the armed forces outside of statements made by the forces’ media spokesperson.

B6 0-3 pts
Are there economic or regulatory constraints that negatively affect users’ ability to publish content online? 13

Several economic and regulatory constraints present obstacles for digital media in Jordan. For example, the PPL defines news sites as “electronic publications,” which subjects them to the same stringent restrictions imposed on print media by the 1998 Press and Publications Law.1

Recent bylaws regulate online publications through a licensing process similar to that of print media. Specifically, in 2017, the Media Commission issued a new bylaw that imposed a 1,500 dinar ($2,100) licensing fee on news sites, as well as a 50 dinar ($71) annual renewal fee.2 The amended PPL requires any electronic publication that publishes domestic or international news, press releases, or comments to register with the Ministry of Commerce and Industry. One of the requirements for a general news website to obtain a license is to have an editor-in-chief who has been a member of the state-controlled Jordan Press Association (JPA) for at least four years. In 2014, the JPA law was amended to enable journalists in online media to become members. Prior to that, journalists could only become members if they underwent a period of “training” in an “official” media organization. Additional constraints were imposed in a separate bylaw issued in 2017, which requires news sites to hire at least five journalists.3

In late 2018, the Media Commission began enforcing these licensing criteria more vigorously. In October, the commission’s director announced that, beginning in 2019, both online and print publications without a full-time editor who worked exclusively at that outlet would have 10 days to rectify the situation.4 Enforcement of these licensing requirements has restricted the number and diversity of websites, and may have contributed to a notable drop in the number of licensed websites from 194 in March 2018 to 94 as of June 2019.5

B7 0-4 pts
Does the online information landscape lack diversity? 34

Although users can access a wide range of news sources and information online, including through social media, state censorship of online content reduced the variety of information available on the internet.

The government’s blocking of news sites and other web content decreases the diversity of available information. Many of the censored websites focus on individuals and communities not covered by traditional media, from political opposition based abroad to the LGBT+ community.

Following the 2012 amendments to the PPL, most news sites hired editors-in-chief who were already JPA members in order to meet the criteria to obtain a license, a concerning development for independent media given that most JPA members work in government or government-related media outlets.1 The narrow definition of a “journalist” according to the JPA law and the dominance of the JPA as a union are additional barriers to pluralism and diversity in online media.2

Although Jordan has the second highest proportion of refugees in the world, with more than 750,000 as of April 2019,3 a 2015 study of four news sites found that only 2 percent of the total media coverage in the sample focused on refugee issues.4

Google and YouTube are among the top 10 most visited websites in Jordan.5 As of March 2019, 71 percent of adult social media users in the country used Facebook, while 78 percent used WhatsApp.6 In 2017, King Abdullah II launched a personal Twitter account.7 Other state leaders and institutions have established social media channels to communicate with the public, including the Royal Hashemite Court,8 the crown prince,9 and Queen Rania, who has millions of followers on Twitter and Instagram.10Forbes Middle East has described her as “the Queen of Social Media.”11 In addition, Omar Razzaz, the prime minister since June 2018, is known for his Twitter activity and for personally replying to many tweets.12

B8 0-6 pts
Do conditions impede users’ ability to mobilize, form communities, and campaign, particularly on political and social issues? 56

Digital activism played a key role in the anti-austerity protests of late 2018 and early 2019. While the use of digital tools was not restricted during protests in May and June 2018, the demonstrations that began in December 2018 were affected by disruptions to Facebook Live.

In May 2018, more than 30 trade unions initiated a nationwide strike and were later joined by thousands of Jordanians who opposed a draft law that would raise taxes.1 The protests resulted in the resignation of the government and the withdrawal of the draft legislation. Social media and messaging apps were instrumental in mobilizing thousands of participants and securing broad support for the demonstrations. A Facebook event for the first general strike drew more than 25,000 attendees.2 Protest-related hashtags trended throughout the protests, including #JordanStrikes, #Manash (”We are broke”), and #AdduwwarArRabe’ (a reference to the area in Amman where the prime minister’s office is located and where the protests were concentrated).

Facebook, WhatsApp, and other social media services were important sources of information for Jordanians during the demonstrations. According to a survey by the University of Jordan’s Center for Strategic Studies (CSS), around 60 percent of Jordanians said they obtained information on the protests through friends and social media, especially Facebook.3 Many protesters utilized Facebook Live to broadcast the demonstrations, and short video reports on the events received tens of thousands of views,4 overshadowing the coverage of traditional or official media outlets, particularly in the first days.5 However, by the end of 2018 and into 2019, Facebook Live was blocked during weekly demonstrations.

In November 2018, a social media campaign opposing draft amendments to the Cybercrime Law (see C3) trended on Facebook and Twitter within a day of its launch.6

C Violations of User Rights

The lower house of Parliament rejected problematic draft amendments to the Cybercrime Law in February 2019, though it was then sent to the Senate for discussion. Beginning in March 2019, numerous activists were detained, arrested, or convicted for their social media posts. Companies are obliged to support government monitoring of users; for instance, ride-hailing apps must now provide judicial and security services direct access to their servers and data.

C1 0-6 pts
Do the constitution or other laws fail to protect rights such as freedom of expression, access to information, and press freedom, including on the internet, and are they enforced by a judiciary that lacks independence? 26

Although Jordan’s constitution contains some protections for free speech online, several laws, including the penal code, impose disproportionate or unnecessary restrictions in practice (see C2). Several constitutional amendments introduced in 2011 directly or indirectly touched on internet freedom. Terms such as “mass media” and “other means of communication,” which likely encompass online media, were added to provisions that protect freedom of expression and concomitantly allow for its limitation during states of emergency (Article 15), among other provisions (see C5). Despite the passage of the Access to Information Law in 2007, a number of restrictions on requests for information about sensitive social and religious matters remain.1

Judicial independence is limited. The king unilaterally appoints the entire Constitutional Court and the chair of the Judicial Council, which nominates judges for the civil court system and is comprised mostly of senior members of the judiciary.

  • 1. For example, the law bars public requests for information involving religious, racial, ethnic, or gender discrimination (Article 10), and allows officials to withhold all types of classified information, a very broad category (Article 13). “Summary of the Study on Access to Information Law in Jordan,” Arab Archives Institute, June 2005, accessed in 2011, http://www.alarcheef.com/reports/englishFiles/accessToInformation.pdf.

C2 0-4 pts
Are there laws that assign criminal penalties or civil liability for online activities? 14

A number of laws impose criminal penalties and civil liability for online speech.

The penal code forbids any insult of the royal family, state institutions, national symbols, or foreign states, as well as “any writing or speech that aims at or results in causing sectarian or racial strife.” Defamation is also a criminal offense.1

The amended Cybercrime Law came into effect in 2015, with at least one provision that posed a serious threat to internet freedom. According to Article 11, internet users face at least three months in jail and a maximum fine of 2,000 dinars ($2,800) if they are found guilty of defamation on social media or online media outlets. In practical terms, journalists face harsher penalties for defamation online than in print publications, since the PPL prohibits the jailing of journalists for press offenses. In 2015, the Law Interpretation Bureau ruled that Article 11 of the Cybercrime Law supersedes other legislation, rendering journalists’ immunity under the PPL largely irrelevant,2 as they can be jailed for any defamatory articles that appear online.3

In 2017, the government proposed a series of controversial new amendments to the Cybercrime Law to explicitly cover hate speech, defined as “any statement or act that would incite discord, religious, sectarian, ethnic or regional strife or discrimination between individuals or groups.”4 Although Prime Minister Razzaz confirmed that his government was committed to freedom of expression after taking office in June 2018, he said the draft amendments would not be withdrawn and would be discussed in Parliament later in the year.5 In December, amid protests and pushback from Parliament on the legislation’s language, the draft bill was withdrawn and the government claimed it would obtain input from civil society before redrafting it.6 However, the revised bill was soon returned to Parliament without feedback from civil society. The new text defined hate speech as “every writing and every speech or action intended to provoke sectarian or racial sedition, advocate violence or foster conflict between followers of different religions and various components of the nation.” The maximum penalty for defamation under the amended law would be two years in prison, and suspects would not face pretrial detention if charged with the offense. Nevertheless, if passed, the amendments could further constrain freedom of speech online, as the still-vague definition of hate speech in the revised bill would leave reporters and social media users who address controversial issues vulnerable to prosecution.7 Those convicted of hate speech would face at least three months in jail, and no upper limit for punishment was clarified in the amended proposal, leaving suspects vulnerable to pretrial detention. The bill also criminalizes spreading rumors and false news, without providing a clear definition of the offenses, with up to two years in prison and a fine of between 1,000 ($1,400) and 2,000 dinars ($2,800).8

In February 2019, the lower house of Parliament rejected the bill. The legislation was being considered by the Senate as of April 2019.9

A number of other laws continue to pose a threat to access to information and free expression online. These include the 1959 Contempt of Court Law, the 1960 Penal Code, the 1971 Protection of State Secrets and Classified Documents Law, the 1992 Defense Law, the JPA Law, and the PPL.

The PPL bans the publication of “material that is inconsistent with the principles of freedom, national obligation, human rights, and Arab-Islamic values.”10 Article 38 of the law prohibits any “contempt, slander, or defamation of or abuse of” religions or prophets. The same article prohibits the publication of any material that is defamatory or slanderous of individuals, who are also protected against “rumors” and “anything that hinders their personal freedom.”11 Journalists, website owners, and other internet users face a range of possible fines for violating the law.12

In early 2014, a law was passed to limit the jurisdiction of the quasi-military State Security Court to terrorism, espionage, drug felonies, treason, and currency counterfeiting. The court had previously tried journalists, protesters, and other critics of the government.13 However, amendments to an antiterrorism law passed in mid-2014 essentially reversed that move by expanding the definition of “terrorism” to include a broader range of activity.14 In addition to offenses such as attacking members of the royal court or provoking an “armed rebellion,” the definition of terrorism now includes any acts that “threaten the country’s relations to foreign states or expose the country or its citizens to retaliatory acts on them or their money,” an offense that had already been listed in the penal code.15 The law also explicitly penalizes the use of ICTs to promote, support, or fund terrorist acts, or to subject “Jordanians or their property to danger of hostile acts or acts of revenge.”16 Rights activists have complained that these draconian provisions can be used to prosecute critics of the regime, including those active online.

C3 0-6 pts
Are individuals penalized for online activities? 26

A number of individuals were arrested, prosecuted, and imprisoned for their online activities during the reporting period.

Several activists and critics of the government were arrested and prosecuted for social media posts, often for insulting the king, in a crackdown that began in March 2019. In April, a court sentenced activist Abdullah Wreikat to one year in prison for criticizing the king in a tweet.1 Also in April, activist Sabri al-Masha’leh was sentenced to two years in prison after being convicted on lèse-majesté charges for four Facebook posts published in February that allegedly insulted the king. The sentence was later reduced to one year.2

In January 2019, a court upheld the conviction of the journalist Nidal Salameh of the Gerasa News site, as well as the outlet’s editor-in-chief Jihad Abu Baidar, for violating the PPL and the Cybercrime Law in an unspecified 2015 article about a private hospital. Both were sentenced to three months in jail, but only Salameh was arrested and jailed.3

Mohammad al-Wakeel and Ghadir al-Rabihat of the online news outlet Al-Wakeel News were jailed for two days in December 2018 for inciting sectarian strife after posting an altered image of the Last Supper on Facebook (see B2).4

The General Pardon Law, which went into effect in February 2019, pardoned hundreds of individuals who were convicted of defamation, slander, and contempt under the Cybercrime Law, in addition to numerous other offenses, in 2018.5

C4 0-4 pts
Does the government place restrictions on anonymous communication or encryption? 24

There have been no reports of restrictions on virtual private networks (VPNs) and other circumvention tools or limits on encryption, but anonymous communication is restricted. Cybercafé customers must supply personal identification information before they use the internet (see C6).

SIM Card registration is mandatory for all mobile phone users.1 In 2018, the TRC announced that a biometric system for mobile and internet SIM card registration would be established, requiring users to submit their fingerprints.2

C5 0-6 pts
Does state surveillance of internet activities infringe on users’ right to privacy? 36

State surveillance in Jordan threatens users’ right to privacy. Many Jordanians reportedly have a long-standing belief that “someone is listening in” on their phone calls. This attitude has carried over to the internet, where it is believed that security services closely monitor online comments, cataloging them by date, internet protocol (IP) address, and location.1

Article 18 of the constitution protects the right to privacy, but allows for surveillance “by a judicial order in accordance with the provisions of the law.” The antiterrorism law permits the prosecutor general to order surveillance upon receiving “reliable information” that “a person or group of persons is connected to any terrorist activity.”2

Jordan lacks a privacy law. In 2019, the MoICT continued work on a draft data protection law that aims to regulate how personal data is collected, used, and published. The latest draft of the law, however, does not ensure the independence of the proposed Data Protection Authority (DPA) and does not always adhere to international standards for the protection of personal data.3

Under Article 18 of the 2011 constitutional amendments (see C1), judicial approval was added as a precondition for censorship or confiscation of private communications.4

In a 2018 report by Citizen Lab, a Canadian internet watchdog, Jordan is listed as one of 45 countries worldwide impacted by Pegasus, a surveillance software developed by the Israeli technology firm NSO. Pegasus is known to be used by governments to spy on journalists, human rights defenders, and the opposition.5 A Saudi operator of Pegasus known as KINGDOM reportedly surveilled targets within Jordan and 11 other countries.6

New regulations published in 2018, allow authorities to monitor users of ride-sharing apps, such as Uber, by obtaining direct access to their personal and geographical data (see C6). In 2018, the legality of the surveillance of phone calls became the subject of public debate for the first time. The discussion was triggered by reports about a security officer who inappropriately spied on private phone conversations.7

C6 0-6 pts
Are service providers and other technology companies required to aid the government in monitoring the communications of their users? 26

Service providers and technology companies are required by law to assist the government in monitoring user communications. In May 2018, the Ministry of Transportation published new instructions for licensing ride-hailing apps, such as Uber and Careem, which allow the ministry, as well as judicial and security bodies, access to the companies’ servers and databases without a court order.1 With the data from the companies, the government can track the movements and activities of users.

The Telecommunications Law requires that telecommunications providers take appropriate measures to enable the tracking of user communications upon a judicial or administrative order.”2

Since 2010, cybercafés have been obliged to install security cameras to monitor customers. Café owners are required to retain the browsing histories of users for at least six months.3 Authorities claim that these restrictions are necessary for security reasons. Although enforcement is somewhat lax, the once-thriving cybercafé business is now in decline due to the restrictions, as well as increased access to personal internet connections. Cybercafés are required by law “to take all procedures and arrangements” to ensure that customers are not accessing terrorist-related material, though there is little guidance on what actions would be legally permissible. Furthermore, clauses within mobile phone contracts give Jordanian companies the right to terminate service should customers use their phones in any way that is “threatening to public morals or national security.”4

C7 0-5 pts
Are individuals subject to extralegal intimidation or physical violence by state authorities or any other actor in retribution for their online activities? 25

Journalists and other users continue to face harassment and assault in retaliation for their online activities. During the protests of late 2018, the CDFJ reported that several journalists, including those who are published online, were prevented from covering the events and assaulted by security forces.1 In 2017, Ahmed Tamimi of the Al-Ghad newspaper, Ghaith Tall of the news site Sawaleif, and Jamal Haddad of the news site Alwakaai were assaulted by masked assailants and had their mobile phones seized while reporting on a protest in the northern city of Ramtha.2 Additionally, journalists who publish controversial stories online risk threats and harassment on social media platforms.3

In April 2019, the YouTube creator known as Joe HaTTab and another individual were reportedly detained for two days after allegedly operating a drone without authorization near a military area in East Amman while recording a video. HaTTab denied using a drone.4 HaTTab’s passport, video equipment, and personal computer were confiscated for seven days.

  • 1. “The CDFJ expresses its concern about journalists attacked during the protests,” Center for Defending Freedom of Journalists, [in Arabic,] December 16, 2018, http://bit.ly/2KoYtlQ; “Media Freedom Status Report in Jordan 2018,” Center for Defending Freedom of Journalists, last modified: August 5, 2019, https://cdfj.org/wp-content/uploads/2019/08/Media-Freedom-Status-Report….
  • 2. “State of media freedoms in Jordan 2017,” Center for Defending Freedom of Journalists, [in Arabic,] May 9, 2018, http://bit.ly/2Frz6hW.
  • 3. For example, in 2017 cartoonist Emad Hajjaj was the target of a hostile campaign, in addition to a legal complaint, after he published a cartoon on Facebook that was deemed offensive to both Christians and Muslims. He was forced to delete the image and publish an apology to placate the angry reactions on social media. Suha Ma’ayeh, “Jordan's top cartoonist faces charges of insulting religion.” The National, November 1, 2017, https://bit.ly/2mOgKfp
  • 4. “Two persons released after utilizing unmanned aerial vehicles without authorization,” Al Mamlaka TV, [in Arabic,] April 26, 2019, http://bit.ly/2Wag43b.

C8 0-3 pts
Are websites, governmental and private entities, service providers, or individual users subject to widespread hacking and other forms of cyberattack? 13

Cyberattacks against politicians’ social media accounts and news websites have been reported in recent years. In October 2018, the independent news site HKJ Today was targeted by brute force and distributed denial-of-service (DDoS) attacks, according to the outlet’s owners.1

The social media accounts of several politicians were also compromised during the reporting period. In November 2018, the speaker of the House of Representatives, Atef Tarawneh, confirmed in a tweet that his Facebook profile had been hacked.2 The Facebook account of Tarek Khoury, a member of Parliament and former president of the football club Al-Wehdat SC, was also hacked in March 2019. The perpetrator was reportedly a supporter of a rival club.3 In May 2019, the Iraqi Ambassador in Amman confirmed that her Facebook account had been hacked.4

In 2017, the news site Ammon News published two stories that were later declared false after hackers accessed the site. The first story announced a planned meeting between the chief of the royal court and Syrian president Bashar al-Assad, while the other was related to a purported phone call between the king and the Saudi crown prince.5

Also in 2017, the website of the government-owned Jordan Post, the main provider of postal services in the country, was hacked by unknown persons who displayed a message criticizing the inappropriate treatment of customs employees and the high custom duties on goods imported by Jordanians.6

Country Facts

  • Freedom in the World Status

    Partly Free
  • Networks Restricted

    No
  • Websites Blocked

    Yes
  • Pro-government Commentators

    No
  • Users Arrested

    Yes

Previous Reports